CUW Awards 2020: Lifetime Achievement Award

Credit Unions of Wales Awards 2020: Lifetime Achievement Award.

The third Credit Unions of Wales Awards will take place on Friday 2 October 2020.

The awards celebrate the payroll partners, volunteers, members and schools whose exceptional work within the credit union movement has a positive impact on communities across Wales.

The Credit Unions of Wales Lifetime Achievement Award recognises those individuals who have made a significant contribution to the credit union movement over a long period of time.

The nominations for this award are:

Diane Richards (Cardiff & Vale Credit Union)
Diane is a founding member and board director and has been actively involved in the credit union for 25 years.

For the last 18 years, Diane has been Chair of the Credit Committee and has been involved in an estimated 600 loan decisions.  She was also originally involved in helping with credit control and supporting members in arrears, and staffing a local collection point – all on a voluntary basis.

Diane has undertaken this work around fulltime employment, before retiring four years ago. She is also involved in a number of sub groups.

Diane has always been supportive and helpful to management and the loans team in reaching fair, prompt and consistent loans decisions to support core credit union business.


Valerie Carrol (Merthyr Tydfil Borough Credit Union)
With her membership number ‘14’, she was one of the first people to join up to our credit union and was a key advocate in the steering group.

It is thanks to the steering groups’ innovation and motivation that the Credit Union exists in Merthyr Tydfil today.

At the age 82, Valerie has given up more than 2,000 hours in voluntary services over the last 20 years. Valerie’s first collection point was at a local nursery school, and now she runs a collection point at Craig-Yr-Hendre Complex, which is a retirement home.

Demonstrating her caring nature and drive to always provide for those in need.  What is truly a credit to Valerie is that even through difficult times with her husband’s illness, she would never miss a collection.


Tecwyn Jones (All Flintshire Credit Union)
Tecwyn was instrumental in the development of the credit union in North Wales.

He joined Holywell Credit Union volunteers when they started training in 1989. He then established credit unions in Mold and Deeside. All three branches later until his guidance, became All Flintshire Credit Union.

Tecwyn took on the role of treasurer 20 years ago. From the beginning he developed links with Flintshire County Council. Flintshire Local Voluntary Council, Communities First, schools, Women’s Aid and the benefit agencies.

Tecwyn organised the purchase of the first small office in Holywell and the move to large premises in the middle of High Street.

He ensured the presence of collection points in Flint, Mold, Buckley, Mynydd Isa, Shotton and Queensferry. Thanks to his efforts a small organisation has grown into a thriving enterprise with an annual turnover of over £2million, needed and much valued by its 3,000 members.


Ian White (Gateway Credit Union)
Gateway Credit Union is honouring the memory of one of its long-standing supporters by nominating him for a prestigious Lifetime Achievement Award.

Ian White was a volunteer, board member and treasurer from January 2004 until his death in November 2019.

In the days before Gateway had paid staff working in any finance roles, he worked alongside John Richards, the former manager to establish many of the financial controls of the credit union, and spent several days a week on ensuring that transactions were processed and recorded and the accounts correct.

As the Credit Union grew, and more formally qualified members joined the board, Ian relinquished the onerous role of treasurer and was able to spend more time on his hobbies.

However he soon found himself back in the role of treasurer and compliance officer, and set about mastering all the complexities of changing regulatory requirements.  


Clive Morgans (Islwyn Community Credit Union)
Clive and five fellow founder-member colleagues started the Islwyn Community Credit Union at a coffee morning in a local chapel in 1998 and he remains active as a vital volunteer to this day.

Over the past 21 years Clive has an un-broken volunteering record and has undertaken every role necessary to deliver the daily running and ongoing development of the credit union.

This includes chair and secretary of the board, of which he remains a member, and his current role as the treasurer and a senior manager.

During this time membership has grown to around 900, with savings and loans currently totaling £650,000 and £300,00 respectively.

Clive has trained and developed many volunteers over the years and is respected by colleagues for his for his reliability, calmness under pressure, integrity and wise counsel.


Pam Farrant (BAG Credit Union)
With nearly 30 years of service as treasurer – Pam is one of the founder members of BAG Credit Union in 1992.

Pam was involved from the start, actively recruiting the first 20 members needed to register with the Friendly Society to become a community savings club in St Peters Presbytery in Bargoed, creating BAG’s first registered office.

Pam organised training, funding and support from the Wales Cooperative Society. This laid the foundations of community savings in Bargoed for the next 30 years.

Pam was very instrumental as a board member, keeping up to date on the changes in financial legislation to ensure legality for BAG. She retired in 2019 after 27 years as treasurer.

Pam continues to encourage credit union membership by working closely within the community and has run pay points as well as launching the first junior saving scheme in 1997. 

In 2004 Pam was a driving force in bringing the first Paypoint Cards for members to CU’s in Wales, for which BAG was formally recognised.

Pam is the backbone of BAG credit union and still volunteers every Friday, offering support and guidance to the two staff members.

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