Help and support

This page has links to free help and support from experts in personal finance and debt.

Advice and support when you need it

When you need help with your finances, you are not alone. The providers on this page can offer expert advice at no cost to you.

Coronavirus and Personal Finances

The Money Advice Service has put together this guide to Coronavirus – what it means for you and what you’re entitled to. For financial guidance as lockdown eases, visit the Money Advice Service’s Money Navigator Tool.

Step Change

Step Change is a leading debt charity, it’s website offers expert debt advice and fee-free debt management to help tackle personal debt.

Citizens Advice

Online free advice from Citizens Advice.

The Money Advice Service

Lots of useful advice and online tools to help keep track of finances and plan ahead.

National Debtline

National Debtline is a charity that gives free and independent advice over the phone and online.

Care and Repair Cymru

A national charitable body that actively works to ensure that all older people have homes that are safe, secure and appropriate to their needs.

Turn 2 Us

Turn2us is a national charity that provides financial support to help people get back on track.

Wales Illegal Money Lending Unit

The Wales Illegal Money Lending Unit (WIMLU) targets illegal money lenders, more commonly known as loan sharks. The unit looks into illegal lending and any related crimes as well as supporting victims, you can report loan sharks in your area using this service.


Available 24 hours a day, 365 days a year, Samaritans offers emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland.

Foodbank Finder

The Trussell Trust has this interactive map to help you find your nearest foodbank.


Fareshare is the UK’s national network of charitable food redistributors, made up of 17 independent organisations that take good quality surplus food from right across the food industry and get it to almost 11,000 frontline charities and community groups.

Welsh Women’s Aid

Welsh Women’s Aid is the national charity in Wales working to end domestic abuse and all forms of violence against women. It has a helpline and online chat facility for anyone who needs someone to speak to.  

MIND Cymru

Information and support for those facing mental health issues, including depression, anxiety, schizophrenia and bipolar disorder.


GamCare is the leading national provider of free information, advice and support for anyone affected by problem gambling.


Budgeting tools.

Find my nearest credit union.