Tenancy Saver Loans

Are you a private rented sector tenant?

Has Covid-19 left you struggling to pay your rent?

You could be eligible to apply for a low interest loan from a Credit Union – with up to five years to pay it back.

The Tenancy Saver Loan Scheme may be able to help you if Covid-19 has caused you to be in rent arrears.

The loan will be paid directly to your landlord or agent which will remove the threat of eviction.

Complete the enquiry form below and a friendly Credit Union adviser will take you through the application process for the loan*.

* All applications for a Tenancy Saver Loan will be subject to usual credit union affordability checks and eligibility does not guarantee your application will be successful.

If you are not eligible for a Tenancy Saver Loan, you can still obtain free, confidential support through the Private Rented Sector Helpline at Citizens Advice Cymru on 0300 330 2177 where you can discuss what other options may be available to you.

Start your enquiry

Before completing the enquiry form please tick the boxes below to confirm that:

You are a tenant in the private rental sector in Wales
You are in rent arrears from 1st March 2020 because of the Coronavirus pandemic
You are not in receipt of housing benefit or housing cost payments through Universal Credit
You were not in significant rent arrears, e.g. 8 weeks or more of rent arrears, before March 1st 2020
You have not applied and received a loan through another loan provider through Tenancy Saver Loan for the rent arrears in question

For further information, or to download a printable flyer, please use the following contact information to access your relevant credit union:

Bridgend Lifesavers

Tel: 01656 729912
Covering: Bridgend, Neath Port Talbot, Swansea


Tel: 0333 2000 601
Covering: Anglesey, Ceredigion, Conwy, Denbighshire, Flintshire, Gwynedd, Pembrokeshire, Powys, Wrexham

Cardiff & Vale

Tel: 02920 872373
Covering: Vale of Glamorgan, Cardiff


Tel: 01443 777043
Covering: Rhondda Cynon Taf


Tel: 01495 742500
Covering: Torfaen, Monmouthshire


Tel: 01633 214913
Covering: Newport

Smartmoney Cymru

Tel: 02920 883751
Covering: Blaenau Gwent, Caerphilly, Camarthenshire, Merthyr Tydfil

No early repayment charges

Sorry you are not eligible for this loan – applicants must fit all criteria above to apply.
Please contact the Citizens Advice Cymru Private Rented Sector helpline on 0300 330 2177 for advice on your tenancy.